We sincerely apologize for any inconvenience caused by the defect in our product.
Our customer support team is dedicated to assisting you with any after-sales inquiries.
If you receive a product that does not meet our standards, such as significant chips or scratches on the material, or smudging of text, please contact us through the "CONTACT" section with the following information:
- A photo clearly displaying the defect on the product
- Your name, email address, and order number
We will thoroughly assess the issue, and if confirmed to be a defect, we will promptly address it. For further details, please refer to the 3-year warranty section on each product page.